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What is required to enable Teams - Set Free?

Microsoft 365 or Office 365 license including Teams

Our Phone System add-on

An internet connection


Many businesses utilising Microsoft Teams for
internal collaboration can now benefit
from the ability to make and receive calls by
enabling Teams as a full cloud-based solution with
enterprise grade telephony.
Give your Teams a voice with confidence -
benefit from a highly reliable, resilient architecture
with Direct Routing from the UK’s No.1 SIP Trunking
provider with simple provisioning, enhanced call
control features and carrier grade infrastructure.
All provided at a competitive price, as a complete
cloud solution.

Enable full voice capability natively into Microsoft Teams without the need for on-premise hardware.

Direct Routing utilises Microsoft certified Session Border Controllers (SBCs) to deliver better value, greater flexibility, increased functionality and support for migration, all as a cloud-based service.
Teams -


Direct Routing provides connectivity to your Microsoft Team’s enabling full PSTN breakout on the public telephone network.


Connection from Microsoft Teams to our network is via your broadband service (including mobile data) and is delivered as an end-to-end service with high availability.

Significant cost saving per user when compared an

in-house service or other cloud based providers.


Cloud-based solution with no expensive initial outlay as there’s no need for traditional hardware.

Tailored business continuity with network and number level resilience to keep your business working.

Allows for flexible and remote working and enables a
collaborative approach.

Keep the same geographical number wherever you are.

Online access to comprehensive call statistics enables
informed business decisions. Advanced management
information relating to call handling efficiencies, productivity,
call patterns and caller behaviour. Data includes time to
answer, call waiting time, call outcome and caller details

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