Privacy
 

The following statement explains our policy regarding the personal information we collect.

1. Introduction
2. Visitor Information
3. Use and storage of your personal information
4. Access to your personal information

1. Introduction

This policy covers the ProNet’s use of personal information that ProNet collects when you use proactive-networking.co.uk. The policy also gives you information about cookies; ProNet and third parties' use of cookies; and how you may reject such cookies.

From time to time, you will be asked to submit personal information about yourself (e.g. name and email address) in order to receive or use services on our website. Such services include newsletters, competitions, live chats, message boards and proactive-networking.co.uk support requests.

By entering your details in the fields requested, you enable the ProNet and its service providers to provide you with the services you select. Whenever you provide such personal information, we will treat that information in accordance with this policy. When using your personal information the ProNet will act in accordance with current legislation and aim to meet current Internet best practice.

2. Visitor Information

During the course of any visit to proactive-networking.co.uk, you may want to fill in the online forms. This is the only information that is sent to ProNet. There are no cookies downloaded to your machines.

3. Use and storage of your personal information

When you supply any personal information to proactive-networking.co.uk (e.g. for sales enquires, or proactive-networking.co.uk support) we have legal obligations towards you in the way we use those data. We must collect the information fairly, that is, we must explain how we will use it (see the notices on particular web pages that let you know why we are requesting the information) and tell you if we want to pass the information on to anyone else.

In general, any information you provide to the ProNet will only be used within the ProNet and by its agents and service providers. Your information will be disclosed where we are obliged or permitted by law. Also, if you post or send offensive, inappropriate or objectionable content anywhere on or to proactive-networking.co.uk or otherwise engage in any disruptive behavior on proactive-networking.co.uk, ProNet can use whatever information that is available to it about you to stop such behavior. This may involve informing relevant third parties such as your employer, school e-mail/Internet provider and law enforcement agencies about the content and your behavior.

We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been met, or, in the case of proactive-networking.co.uk support you no longer wish to continue your registration as a proactive-networking.co.uk customer. For safety reasons, however, ProNet may store messaging transcript data (including message content, names, times and dates) arising from the use of proactive-networking.co.uk services for a period of six months. Where personal information is held for people who are customers, that information will be held as long as is necessary to ensure that the service is run smoothly. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.

If you are notified on a proactive-networking.co.uk site that your information may be used to allow the ProNet to contact you for "service administration purposes", this means that the ProNet may contact you for a number of purposes related to the service you have signed up for. For example, we may wish to provide you with password reminders or notify you that the particular service has been suspended for maintenance. We will not contact you for promotional purposes, such as notifying you of improvements to the service or new services on proactive-networking.co.uk unless you specifically agree to be contacted for such purposes at the time you submit your information on the site, or at a later time if you sign up specifically to receive such promotional information.

4) Access to your personal information

You have the right to request a copy of the personal information ProNet holds about you and to have any inaccuracies corrected. (We charge £10 for information requests.) Please address requests to the Data Protection Officer (Email: dpa.officer@proactive-networking.co.uk).